The 2026-2027 school year has officially begun, and we’re excited to have AYS kids back in programs and thriving beyond the school day! This school year AYS is using EZChildTrack to manage program enrollment, billing, parent communication, and more.
This software allows parents to have streamlined access to program updates, billing information, and direct communication with staff all in one convenient location.
There’s always a learning curve with any technology change, so big thank you to our staff and parents! Your patience and positive approach have been amazing and a huge help as we all learn to navigate this new platform together.
Take a minute to review these common questions about EZChildTrack to ensure you get the most out of the app.
How Do I Pay My Bill Through EZChildTrack?
To pay your bill in EZChildTrack, log into the parent portal and navigate to the “payment” option on the home page. In the payment section you can choose to set up automatic payments, or one bill at a time using a creditcard or a bank transfer.
What happens if I have a past-due bill?
Please note that accounts with past-due balances in EZChildTrack will be automatically suspended by the system. To have your account reactivated, first pay any overdue balance, then contact Customer Service or send a message through the Parent App to notify us that payment hasbeen made and request that your account be unsuspended.
What if I have an outstanding bill from last school year?
Outstanding bills from last school year need to be paid through your Eleyo login.
What is Parent Connect?
Parent Connect is a feature within EZChildTrack. It allows for direct communication between you and the staff at your child’s program. It can be accessed through your parent portal.
How do I check my Parent Connect notifications?
You can check your notifications by navigating to the “Messages” tab, or by clicking the bell icon at the top right of the screen.
What are PINs used for in EZChildTrack?
PINs are used to ensure safe, seamless pick-up process. Anyone who is authorized to pick a child up from program must put enter their own unique PIN.
How do I generate a PIN in EZChildTrack?
To generate a PIN in EZChildTrack, please navigate to the “Attendence” tab. When generating a PIN then choose “Select All” to ensure that PINs are generated for all authorized pickups. After generating the PINs, please refresh your screen to view the PIN, along with the date and time it was generated.
In September, parents/guardians will be able to remove their generated PINs and choose their own.
Are you still looking to enroll your child in an AYS program this school year? Many of our programs still have spots available. Enroll now on our website.
Have more questions about EZChildTrack? Call customer service at +1 (844)865-3278 or email us at customerservice@ayskids.org.